Terms & Conditions
Rules for buying and selling goods in the ALIFOOD online store
1.1. Data controller and operator of the website www.alifood.lt (hereinafter - Data
manager) is UAB Frutlita, company code 111825827, VAT payer code
LT118258219, address Kirtimų 47B, LT-02244, Vilnius.
1.2. Buyer - an active natural or legal person who has purchased goods on the ALIFOOD website
in the store.
1.3. The Rules for the Sale of Goods (hereinafter referred to as the Rules) are governed by the Buyer 's and
Seller's rights, obligations, prices of goods, payment procedure, terms, delivery,
product quality guarantee, return and exchange of goods, responsibilities.
2. General provisions
2.1. These Rules of Purchase and Sale of Goods (hereinafter referred to as the “Rules”) shall be approved by the Buyer
(after getting acquainted with the Rules and checking the box “I got acquainted with ALIFOOD
rules and agree with them ”) is a binding legal document for the parties
the rights and obligations of the Buyer and the Seller, the acquisition and payment for the goods are established
conditions, delivery and return procedures, liability of the parties and others with the purchase of goods
- Provisions regarding sales in the ALIFOOD online store.
2.2. The Seller reserves the right to change, amend or supplement the Rules at any time.
The change in the rules applies only to those ordered goods that have been submitted after
Change of rules.
2.3. The ALIFOOD online store sells only in Lithuania.
2.4. Active individuals have the right to buy in our e-shop, i.e. people,
upon reaching the age of majority, whose capacity is not restricted by court order; minors from
between the ages of fourteen and eighteen, with the consent of their parents or guardians,
unless they dispose of their income independently; legal entities.
3. Protection of personal data
3.1. The Seller has the right to collect and process personal data provided by the Buyer and, if any
the need to disclose them to third parties where this is necessary for the execution of the order
management or planning and analysis of the Seller's activities. The seller also has the right to use
Buyer 's personal data for advertising and information purposes to Buyer
within the activities of the manager. Buyer data can be used to send information or
for other online store activities only with the Buyer 's consent (after reading the Rules
and by ticking the box “I have read the ALIFOOD rules and them
I agree ”).
3.2. The buyer has the right to prohibit the collection and processing of his personal data at any time,
except as required by the requirements arising from the contract of sale,
for the execution of the Order or the execution of the Order. Data on Online Store Buyers and
visitors are protected from loss, unauthorized use and alteration. Data
the media is fully protected from third party access.
4. Entry into force of the purchase and sale agreement
4.1. The Agreement between the Buyer and the Seller shall be deemed concluded from the moment when the Buyer,
after selecting the item (s) to be purchased and forming a shopping cart, the order is confirmed and
The Seller has contacted the Buyer by e-mail. email, confirms the order by sending an email. by mail
about order confirmation.
4.2. The Seller is not obliged to separately notify the Buyer of its consent to enter into the contract.
The Seller shall be deemed to have confirmed the order from the moment it begins to execute it.
4.3. Each purchase and sale agreement concluded between the Buyer and the Seller is
registered and stored in the ALIFOOD online store database.
5. Buyer's rights
5.1. The Buyer has the right to purchase goods in the ALIFOOD online store in accordance with these Rules and
in accordance with the procedure established in other information sections of the Seller's online store.
5.2. The buyer has the right to withdraw from the contract of sale of goods concluded with
ALIFOOD online store by notifying the Seller in writing (by e-mail,
indicating the item to be returned and its order number) no later than 7
(seven) working days from the date of delivery of the item.
5.3. The buyer's right to withdraw from the contract of sale is exercised
in accordance with Article 6.228-10 of the Civil Code of the Republic of Lithuania “The right of consumers to refuse remote
contract and the off-premises contract ”and July 22
By the Resolution of the Government of the Republic of Lithuania No. 738 approved “Retail
5.4. The Buyer may exercise the provided right only if the goods have not been damaged or
its appearance has not changed substantially, nor has it been used and remained in its original packaging.
6. Obligations of the Buyer
6.1. The Buyer must accept the goods in accordance with the procedure established by these Rules and pay for them as agreed
6.2. If the data provided in the Buyer's registration form changes, he must immediately
inform the Seller about them and update the data.
6.3. The buyer undertakes not to transfer the thirdyour login details. If
The Buyer loses the login data, he must immediately inform the Seller
the means of transport listed in the "Contacts" section.
6.4. The purchaser, using the ALIFOOD online store, undertakes to comply with the following
Terms and other conditions clearly indicated in the online store and do not violate Lithuania
Legislation of the Republic.
6.5. If the Buyer, at the time of delivery of the goods, refuses to accept the goods without good reason,
The buyer must cover the cost of transporting the goods.
7. Seller's Rights
7.1. If the Buyer tries to compromise the stability and security of the operation of the online store or
violates its obligations, the Seller has the right to immediately and without notice restrict or
suspend his access to the online store or, in exceptional cases, cancel it
7.2. In the event of significant circumstances, the Seller may suspend or terminate
the activities of the online store without prior notice to the Buyer.
7.3. The Seller has the right to cancel his order without prior notice to the Buyer, if the Buyer,
does not pay for non - cash payment methods
goods within 3 (three) working days.
7.4. The Seller, due to important reasons, is unable to fulfill the order in a timely and proper manner,
reserves the right to change the terms and time of delivery or to cancel the order immediately
informing the Buyer and refunding the payment if the Buyer has paid it.
7.5. The seller will contact
Buyer by phone specified in the order. In this case, the delivery time begins
calculated from the date of contact with the Buyer. The seller has the right without prior notice
Buyer to cancel his order if the Seller fails to contact the Buyer within 3 (three)
7.6. The seller has the right in all cases not to enter into a contract of sale with a specific
The Buyer who placed the order when the Buyer canceled the Purchase Agreement and returned it
goods 2 or more times in the last 12 months.
7.7. The Seller has the right to withdraw from the concluded Sale-Sale Agreement if it has expired
stocks of the goods covered by the contract, and, if the contract was concluded with a person who, on the basis of
had no right to enter into a contract under these Rules.
8. Obligations of the Seller
8.1. The Seller undertakes to comply with these Rules and the online store
to enable the Buyer to use the ALIFOOD online store
8.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by him at the following
Under the conditions specified in the rules.
8.3. The Seller, due to important circumstances unable to deliver the ordered goods to the Buyer,
undertakes to offer an analogous or, as far as possible, more similar product. To the buyer
if the Seller refuses to accept an analogous or most similar product, the Seller undertakes
return the money paid to the Buyer within 7 (seven) business days, if any
8.4. The Seller undertakes to respect the Buyer's right to privacy of his personal
the information specified in the online store registration form, except for Lithuania
Cases specified in the laws of the Republic.
9. Prices of goods, payment procedure and terms
9.1. The prices of the goods in the online store and in the formed order are indicated in euros with
9.2. The buyer pays for the goods in one of the following ways:
9.2.1. Online payment is a prepayment received by the Buyer upon receipt
the VAT invoice for the order, transfer the money to the Seller's bank account.
9.2.2. Payment in cash or by bank card at the time of collection
in a physical store - The buyer pays for the delivery (transfer -
9.3. By paying by the method of payment provided for in clause 9.2.1, the Buyer undertakes
pay immediately. In the above cases, only after receipt of payment for the goods, preparation begins
the consignment of goods and the time limit for delivery of the goods begins to run.
9.4. VAT invoices show the selected goods, their quantity, provided
discounts, final price of goods, including all taxes, and other accounting
data required for the approval of the relevant legislation.
10. Delivery of goods
10.1. When ordering goods, the buyer can choose the method of delivery of the goods, i. to take advantage of
Delivery service provided by the seller or pick up the goods at the pick-up point
(in the physical ALIFOOD store).
10.2. Delivery of goods to the Buyer:
10.2.1. The buyer, having chosen the delivery service at the time of ordering, undertakes
indicate the exact place of delivery of the goods.
10.2.2. The buyer undertakes to accept the goods himself. In case he accepts the goods himself
cannot, and the goods are delivered to the specified address and on the basis of other information provided by the Buyer
According to the data, the Buyer has no right to make claims to the Seller regarding the delivery of the goods
10.2.3. The goods are delivered by the Seller or his authorized representative.
10.2.4. At the time of delivery of the goods, the Buyer must together with the Seller or his authorized representative
representative to check the condition of the consignment. After the buyer signs the invoice (bill of lading)
or in another document of delivery - acceptance of the consignment, the consignment shall be deemed to have been delivered
in good condition. If you notice that the packaging of the submitted consignment is damaged (wrinkled,
wet or otherwise externally damaged), the product (s) is (are) damaged and / or the product (s) is (are)
incorrect configuration, the Buyer must indicate this in the delivery -
acceptance document and in the presence of the Seller or its authorized representative
an act of damage / non-conformity of a free-form consignment and / or goods. In the absence of the buyer
these actions, the Seller is released from liability to the Buyer for the goods
infringements, provided that the occurrence of such infringements is not due to factory defects and due to
discrepancies in the composition of the goods, if these discrepancies can be identified externally
during the inspection of the goods.
10.2.5. Delivery (transportation) of goods in the territory of the Republic of Lithuania is
paid. The amount of delivery depends on the weight of the goods.
10.2.6. Delivery (transportation) of goods to the Curonian Spit may take longer
than specified. About delivery of goods to the Curonian Spit Seller Buyer
informs when confirming the order.
10.3. The Seller undertakes to deliver the goods to the Buyer in accordance with the descriptions of the goods
specified deadlines. These terms do not apply in cases where the Seller does not have the required ones in stock
goods, and the Buyer is informed about the lack of goods ordered by him. At the same time, the Buyer agrees
that, in exceptional cases, the delivery of the goods may be delayed due to Force Majeure circumstances.
10.4. Pick-up of goods at the Seller's pick-up points:
10.4.1. The Buyer may collect the goods free of charge from the Seller's collection point
(City of Ogmia, Verkių St. 29, Family Square 2, Vilnius).
10.4.2. The ordered goods must be picked up no later than within 3 (three) working days,
the term is calculated from the Seller's confirmation that the order is ready,
moment of receipt. If the Buyer does not collect the goods on time, the Seller reserves the right
cancel the order without notice and refund the advance payment, if any
10.4.3. Goods can only be picked up by the person who placed the order or the person specified
at the time of placing the order. When picking up the goods, it is necessary to have the Seller with you
provide the employee with a valid identity document (personal identification document)
identity card, passport or a new model driving license).
10.5. Delivery fee and more detailed information related to the delivery of goods
is available in the "Terms of Delivery" section of the online store.
10.6. In the event that the Buyer refuses to buy and sell in accordance with these Rules
contract, he is obliged to pay all direct costs of returning the goods to the Seller.
The amount of these costs of the Seller shall be deducted from the money paid to the Buyer for the goods.
10.7. If it is not possible to deliver the ordered goods in one shipment, the Seller has the right to deliver
goods in several consignments.
10.8. In all cases, the Seller is released from liability for delivery deadlines
violation if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer
or due to circumstances beyond the control of the Buyer.
11. Product quality guarantee and usability
11.1. The characteristics of each product sold in the ALIFOOD online store are shared
are indicated in the product description accompanying each item. For product information
properties (its correctness) are the responsibility of the manufacturers and / or importers of the goods and the Seller is
is only responsible for the proper provision (transmission) of this information to consumers, unless
the law provides otherwise.
11.2. The seller is not responsible for the fact that the goods in the online store
shape or other parameters may not correspond to the actual size, shape and color of the goods due to the Buyer
the characteristics of the monitor you are using.
11.3. In the case of the Seller for certain types of goods guarantees the quality of items
guarantee provided by the relevant legislation.
11.4. The Seller undertakes to sell the goods to the Buyer in such a way as to give him a real
the possibility of using such goods before the expiry date.
11.5. The seller confirms that he is responsible for the ALIFOOD online store
sale of ordered goods and proper delivery of purchased goods, quality of goods, return
other conditions of the seller provided by law and these rules
and the performance of duties.
12. Return and exchange of goods
12.1. The Buyer may exercise the right to return and exchange the goods within 7 (seven)
working days from the day of delivery of the goods to him, informing the Seller thereof 5.2
The procedure provided for in the paragraph of the Rules.
12.2. Defects in the goods sold are eliminated, defective goods are replaced and returned
under the direction oftis 2014 July 22 By the Resolution of the Government of the Republic of Lithuania No. 738
approved “Retail Rules”.
12.3. The returned product must be in the original neat packaging, undamaged by the Buyer,
without loss of appearance (undamaged labels, peel - off protective films, etc.)
(this item does not apply in the case of return of a defective product)), the same
complete set, as received by the Buyer, necessarily upon presentation of the document of purchase of the goods.
In the event that the goods returned by the Buyer are sent to the Seller using courier services
services, this product must be placed in additional (protective) packaging before shipment.
12.4. The Buyer can deliver the returned goods to the address, Ukmergės str. 246A, Vilnius,
Monday to Saturday from 09:00 to 20:00 and Sunday from 10:00 to 18:00
hours, or send by courier. In case the item is returned
according to 5.2. the right provided for in the clause provided for in these rules, the Buyer shall bear the costs of returning the goods.
When the wrong product and / or defective product is returned, the Seller undertakes to pick up
such goods and replace them with similar eligible goods. In the case of the Seller
does not have similar goods, he returns the money paid for the goods to the Buyer.
12.5. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with this
the return procedure laid down in Article
13.1. The buyer is fully responsible for the accuracy of the data provided in the registration form.
If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for this
and acquires the right to claim direct damages from the Buyer
13.2. The buyer is responsible for the actions taken using this online store.
13.3. The buyer is responsible for transferring his login details to third parties. If
The services provided by the ALIFOOD online store are used by a third party,
logged in to the online store using the Buyer's login details,
The Seller considers this person to be the Buyer.
13.4. The seller is released from any liability in the event of a loss
due to the fact that the Buyer, notwithstanding the recommendations of the Seller and its obligations,
did not become acquainted with these Rules, although he was given such an opportunity.
13.5. If the Seller’s online store contains links to other companies, institutions,
organizations or individuals, Seller is not responsible for the information contained therein or
those companies and individuals are not supervised or controlled by those websites
does not represent.
13.6. The Seller is not responsible for the Buyer and the Seller's partners whose services the Buyer orders,
proper fulfillment of mutual obligations.
14. Exchange of information
14.1. The Seller shall send all notifications by electronic means provided in the Buyer's registration form
14.2. The Buyer shall send all notices and questions to the Seller's online stores
the means of transport listed in the "Contacts" section.
15. Final provisions
15.1. These rules have been drawn up in accordance with the legal acts of the Republic of Lithuania.
15.2. The law of the Republic of Lithuania shall apply to the relations arising on the basis of these rules.
15.3. All disputes arising out of the application of these rules shall be settled by negotiation. Failed
to agree, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.